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- Start My Idea: AI for Online Community Management
Start My Idea: AI for Online Community Management
5 Ideas Based on Today's Trend
Most online community owners wish they had a little robot army to run their online community while they sleep…
Well, guess what? You can sell it to them.
AI-powered automation platforms (like n8n, Make, and Zapier) are quietly taking over the backend of thriving communities.
They don’t get tired, don’t complain, and definitely don’t ask for a raise.
And if you jump in now, you can build the systems everyone else will be begging you to set up for them.
Let’s pull back the curtain.
TODAY’S TREND
📈 AI for Online Community Management
From Discord servers and Facebook groups to private forums and Slack workspaces…community managers are drowning in repetitive tasks. Approving members. Answering FAQs. Sending onboarding emails. Flagging trolls. It’s a nightmare unless you know how to automate it. And here’s the kicker: Most community owners don’t have a clue how to set up AI workflows. Which means… opportunity is knocking.
TODAY’S IDEAS
💡Ideas based on today’s trend
💡 AutoMod Agency – Your AI Community Concierge
Launch a done-for-you service that designs, builds, and maintains custom AI moderation workflows for busy communities.
Where to start: Package monthly retainers for setup + monitoring. Offer tiered plans: Basic Moderation, Smart Engagement, and Fully Automated VIP. Target online course creators, NFT communities, and membership sites.
💡 Member Magnet – Smart Onboarding Funnels
Create templated workflows that automatically greet new members, deliver welcome packs, and nurture them into engaged superfans.
Where to start: Sell these as plug-and-play n8n or Make templates. Upsell customization services and training. Promote via Facebook group owners and community SaaS companies.
💡 Engagement Engine – Automation Packs for Member Retention
Develop workflow kits that:
Auto-DM inactive members
Send celebration messages (birthdays, milestones)
Trigger re-engagement emails
Where to start: Offer themed packs (e.g., for fitness groups, SaaS user communities). Sell subscription updates (new workflows every month). Bundle with pre-written email sequences.
💡 Trigger Happy – Workflow Template Shop
Set up an online store selling pre-built automations:
Auto-tag members based on activity
Auto-respond to FAQs
Weekly digest emails
Event reminders
Where to start: Sell bundles on Gumroad or your website. Offer a subscription for “workflow of the month.” Partner with community software platforms to get in front of their users.
💡 AI Helpdesk Hero – Chatbot + Workflow Integration
Combine AI chatbots (like ChatGPT) with workflow automations to handle 80% of common questions, escalate tickets, and trigger workflows in real time.
Where to start: Package chatbot setup + workflow integration as a premium service. Charge setup fees + monthly management. Perfect for SaaS companies and online learning platforms.
💡 The Automation Academy – Teach Them to Fish
Launch an online course that trains community managers to build and maintain automations with n8n and Make.
Where to start: Sell the course standalone or bundle with group coaching. Offer certification badges. Run live workshops and upsell advanced implementation packages.
Communities aren’t going anywhere…but the days of manually running them sure are.
If you step in now, you can be the go-to expert everyone trusts to make their communities run like a Swiss watch.
Pick an idea. Build your first workflow. And watch your little robot army go to work.
Until next time,
Dwayne & Matt
“I'm not saying I'm going to change the world, but I guarantee you that I will spark the brain that will change the world.” - Tupac Shakur